A Systems Approach to Small Group Interaction Stewart Tubbs 11th Edition – Test Bank
To Purchase this Complete Test Bank with Answers Click the link Below
If face any problem or
Further information contact us At tbzuiqe@gmail.com
Sample Test
Chapter 3: Relevant Background Factors
TRUE-FALSE QUESTIONS
1. When
discussing esteem needs, the text notes that people are motivated by different
types of
reward and recognitions, and the key is to understand which type
of reward is most meaningful
for each individual.
Answer: True
2. Esteem
needs are the highest level needs Maslow identified.
Answer: False
3. Maslow
argued that the needs lowest on the hierarchy must be
satisfied before the higher-level
needs are activated.
Answer: True
4. Inclusion
refers to the friendship and closeness between people.
Answer: False
5. According
to the text, all of us have a need for inclusion that must be met before we are
able
to function fully in a group.
Answer: True
6. According
to Harvard Business
Online/Business Week, comfortable clone syndrome is when
you surround yourself only with people who think like you and
share similar interests.
Answer: True
7. According
to Gamble and Gamble’s (2003) research, feminine speech is seen as more focused
on connection, whereas masculine speech is focused on
negotiation.
Answer: True
8. Nearly
half of the Fortune 1000 firms still have no female executive officers.
Answer: True
9. According
to Tannen (1991), men talk more frequently, but women talk longer.
Answer: False
10.
Zenger and Lawrence (1989) found that age similarity of group
members had a positive
effect on the communication of information within project
groups.
Answer: True
11.
According to a study by Fullerton, Kerch and Dodge (1996), age
is a good predictor of a person’s ethics.
Answer: True
12.
Many factors are important to the study of small groups; health,
however, is NOT a
factor.
Answer: False
13.
Attitudes are more stable and long-lasting than values.
Answer: False
14.
Diversity in groups tends to increase a group’s divergent
thinking and slow down a group’s
convergent thinking when the group has to come to agreement.
Answer: True
15.
Female executives and leaders still face difficult stereotypes.
Research shows that female
experts were viewed by male experts as having less
expertise than their male counterparts, even
if the levels of expertise were the same.
Answer: True
16.
Research has found that workers want different things in
different countries. In the United
States, for example, workers want work/life balance.
Answer: False
17.
According to the article on Speedreaching people, the more
similar people are to us, the more
comfortable we are with them.
Answer: True
18.In the United States, the day-to-day communicative activities
of men and women have
become more and more dissimilar in the last few decades.
Answer: False
19.
Who we are affects our perception of a situation and our beliefs
about how we and others
should react.
Answer: True
20.
Feminine communication cultures are more apt to accentuate
instrumental goals, hierarchical
structure, individualistic goals, and competitive speech forms.
Answer: False
21.
Gendered behavior can change as individuals find themselves in
new situations that allow
them to try on new behaviors.
Answer: True
MULTIPLE-CHOICE QUESTIONS
22.
Research shows there are six dimensions that distinguish people.
Which of the following
dimensions are
not paired together?
1. Universalism-Particularism
2. Individualism-Communitarianism
3. Specificity-Objectivity
4. Sequential
time-Synchronous time
Answer: C
23.
___________ needs must be met in order to survive.
24.
Security
25.
Physical
26.
Belongingness
27.
Esteem
Answer: B
24.
According to Maslow, needs often motivate the formation of
groups by individuals
who lack sufficient power on their own.
1. physiological
2. security
3. belongingness
4. esteem
Answer: B
25.
The need that falls in the middle of Maslow’s hierarchy is:
26.
security
27.
belongingness
28.
esteem
29.
physiological
Answer: B
26.
According to Sulloway’s (1996) research on birth order,
later-borns are:
A.more responsible
1. more
extraverted
2. more
jealous
3. more
easygoing
Answer: D
27.
The opposite of sensing is:
28.
feeling
29.
intuition
30.
perceiving
31.
thinking
Answer: B
28.
Which of the following is typical of the “introvert” personality
type?
29.
enthusiastic
30.
changes subjects
31.
easily distracted
32.
talks less
Answer: D
29.
According to Gamble and Gamble’s (2003) research, which of the
following is considered
masculine speech?
1. straightforward
2. friendly
3. unobtrusive
4. verbose
Answer: A
30.
Inclusive groups:
31.
Are more productive
32.
Take longer to complete their goals
33.
Are generally heterogeneous
34.
Engage in more conflict.
Answer: A
31.
According to research, it has been predicted that in 2050,
_______ percent of the people
entering the workforce will be females and people of color.
1. 30
2. 45
3. 60
4. 85
Answer: D
32.The text identifies three reasons why inclusion in
U.S. organizations is critical. Which IS
NOT one of those reasons?
1. Organizations
need to reflect the demographics of the U.S.
2. Organizations
need to market effectively and increase appeal to diverse populations.
3. Organizations
need to attract and retain key talent.
4. If
organizations don’t change voluntarily, laws will require the changes.
Answer: D
33.
The “digital divide” is:
34.
The gap between the older and younger generations regarding the
use of technology.
35.
The conflict between people who use technology and those who
don’t.
36.
The divide between people who fear technology and those who are
addicted to it.
37.
The exclusion of certain groups of people from technology.
Answer: D
34.
Which of the following is false regarding women and men in
business?
35.
Women who make it into the executive ranks in business get there
faster than men do.
36.
Nearly half of the Fortune 1000 firms still have no female
executive officers.
37.
Women achieve their executive ranks at a younger average age
than men do
38.
Women have more tenure on average than men do in their current
positions.
Answer: D
35.
According to research by Morrison, White, and Van Velsor (1990),
six factors are associated
with women’s career success. Which of the following
is NOT one
of those characteristics?
1. achievement
2. risk
taking
3. desire
4. attractiveness
Answer: D
36.
Deborah Tannen’s (1995) research found all but one of
the following to be true. Which
is false?
- Women
preface suggestions with disclaimers
1. Men
and women talk differently in group situations
2. Women
talk more
3. Men
speak louder
- Answer:
C
37.
Research studies found that when men speak, their utterances
tend to last seconds,
while women’s utterances last 3-11 seconds.
1. 4-11
2. 11-17
3. 6-11
4. 7-30
- Answer:
B
38.
Which of the following is TRUE concerning OLDER group
members?
39.
They tend to be more task oriented.
40.
They tend to emerge as group leaders more often.
41.
They tend to be more influential.
42.
They tend to be more autocratic.
Answer: C
39.
Your textbook author suggests that one of the reasons the age
gap for communication may be
shrinking finally is:
1. Baby-boomers
are getting older.
2. Religion
is becoming more important in the United States.
3. Facebook
4. We
are appreciating age-diversity more.
Answer: C
40.
Which of the following is NOT one of
the 10 practical tips for managing stress identified by
Hinsberg (1996)?
- exercise
1. know
when to relent
2. avoid
alcohol
3. set a
serene scene
Answer: D
41.
In the Control-Empowerment Matrix, PANOPTICON is:
42.
Low management control and low worker empowerment.
43.
Generally used for surveillance and shadowing activities.
44.
Generally used most effectively in a structured environment.
45.
Low management control and high employee empowerment.
Answer: B
42.
In the Control-Empowerment Matrix, TAYLORISM is:
43.
Generally automated or static, like in a production environment.
44.
Generally used for surveillance and shadowing activities.
45.
Generally used most effectively in a structured environment.
46.
Complex information technology processes with subject matter
experts.
Answer: A
43.
Which of the following is NOT one of
the three components of attitudes?
44.
cognitive
45.
affective
46.
intuitive
47.
behavioral
Answer: C
44.
Concerning the three components of attitudes, the cognitive component:
45.
refers to an idea or concept
46.
is the readiness to act
47.
is the emotion toward the idea
48.
is the expressed desire
Answer: A
45.
According to ChangingMinds.org, attitudes will match our
behaviors in most circumstances
as long as:
1. Circumstances
are specific
2. There
is no social-desirability bias
3. There
are few distractions
4. All
of the above
Answer: D
46.
Research show that workers want different things in different
countries. For example,
employees in ___________ want competitive base salaries.
1. The
United States
2. Brazil
3. China
4. Spain
Answer: A
47.
According to the article on SpeedReaching people, people who
communicate __________
essentially communicate the same way with everyone, requiring
others to adapt to their style.
1. effectively
2. frequently
3. quickly
4. egocentrically
Answer: D
48.
The personality type identified as ____________ naturally focus
on the facts and details
rather than on the big picture and possibilities.
1. thinkers
2. feel
3. sensors
4. judgers
Answer: C
49.
According to the article on SpeedReaching people, Thinkers may
see Feelers as:
50.
illogical
51.
inhumane
52.
insensitive
53.
hard-hearted
Answer: A
50.According to the article on SpeedReaching people, Judgers may
see Perceivers as:
1. controlling
2. not
serious enough
3. rigid
and unyielding
4. inflexible
and stubborn
Answer: C
51.
Which of the following gender characteristics is reported as
being most true of women?
52.
aggressive
53.
emotional
54.
courageous
55.
ambitious
Answer: B
52.To make a distinction based on biological and genetic
qualities is to make a distinction
based on ____________.
1. sexism
2. sex
3. androgyny
4. gender
Answer: B
53.
Persons who reject rigid sex role categorizations are said to be
________________.
54.
sexist
55.
heterosexist
56.
non-gendered
57.
androgynous
Answer: D
54.
All of the following are characteristics of feminine communication cultures,
EXCEPT:
55.
accentuate expressive goals
56.
support hierarchical structures
57.
tend toward collective orientations
58.
foster cooperative speech patterns
Answer: C
55.
Which of the following IS NOT a principle of gendered
communication?
56.
Gendered communication is relational
57.
Gendered communication is static
58.
Gendered communication is learned
59.
Gendered communication is pervasive
Answer: B
FILL-IN-THE-BLANKS
56.
According to Maslow, needs often motivate the formation of
groups by
individuals who lack sufficient power on their own.
Answer: security
57.
, according to Maslow, are the highest-level needs.
Answer: Self-actualization
58.
Attitudes have three components. The aspect that refers to
the EMOTION toward an idea or
concept is the component.
Answer: affective
59.
The component of attitudes that refers to the idea or concept is
the
component.
Answer: cognitive
60.
According to Harvard
Business Online/Business Week, __________ is when you surround
yourself only with people who think like you and share similar
interests.
Answer: comfortable clone syndrome
61.How we are gendered depends, in part, on our
________________, _____________, and
____________________.
Answer: Social class, race, ethnicity
62.
____________ is an acquired, learned, or socially constructed
rather than biologically
constructed notion.
Answer: Gender
63.
Labeling a young boy as a “sissy” because he wants to be a nurse
when he grows up is
______________.
Answer: heterosexist
SHORT-ANSWER QUESTIONS
64.
In Chapter 2, Tubbs presents six relevant background factors.
List these six, show how they influence group communication, and identify any
relevant research findings.
Answer: Answers may vary
65.
Describe both Maslow’s hierarchy of needs and Schutz’s
interpersonal needs system. Compare and contrast these two models. How do they
relate to group communication?
Answer: Answers may vary
66.
As people complete graduate degrees earlier, it’s possible that
an older person may be supervised by a younger person. Tubbs provides five
practical tips for working in mixed-aged groups. What should you keep in mind if
you find that your supervisor is younger than you?
Answer: Answers may vary
67.
High stress levels can be manifested in group meetings. How
might you know physically and emotionally that you are experiencing stress.
What can you do to manage it more effectively? (refer to Hinsberg’s
(1996) 10 practical tips)
Answer: Answers may vary
68.
Attitudes have three components. Define each of them. Take the
idea “Buy American” and apply it to these three components.
Answer: Answers may vary
69.
The Myers-Briggs Type Indicator is discussed in Chapter 3. Four
pairs of opposite characteristics are provided. A) Identify the four
pairs. B) Provide at least two tendencies that fit
each characteristic.
Answer: Answers may vary
70.
In their article on SpeedReaching people, Tieger and
Barron-Tieger provide three basic techniques that will help us reach people who
are different from us. Identify and explain these techniques.
Answer: Answers may vary
71.
Regarding gendered communication:
72.
What is meant by the term gendered communication?
73.
What is standpoint theory? How does it apply to our discussion
on gender communication?
74.
Why is it important to understand gendered communication?
Answer: Answers may vary
Chapter 5: Leadership and Social Influence Processes
TRUE-FALSE QUESTIONS
1. Ascribed
status is the prestige that goes to people by virtue of their birth.
Answer: True
2. Research
on flattery as a form of power upholds the belief that “flattery will get you
everywhere.
Answer: True
3. The
power someone has over us because of his/her position, such as a teacher, is
considered referent power.
Answer: False
4. According
to the text, research studies have shown that the “mesomorph” emerges more
often as leader than does the “endomorph,” and the “endomorph” emerges more
often as the leader than does the “ectomorph.”
Answer: False
5. Circumstances
theory grew out of the idea that leaders are born, not made.
Answer: False
6. Recent
research into leadership has suggested that there are no universal
characteristics, traits, or styles that lead to success as a leader.
Answer: True
7. Functions
or behaviors that groups must perform are identifiable behaviors that can be
learned by anybody.
Answer: True
8. The
laissez-faire leader fosters more independence than the autocratic or
democratic leader.
Answer: False
9. Larson
(1993) found that the most effective leaders were those who created a
process in which people have more autonomy.
Answer: False
10.
The counterdependent person is one who can either take over and
lead when the situation
demands or follow the lead of others when that role is more
appropriate.
Answer: False
11.
According to Fiedler’s Contingency Leadership Model, task
structure is considered as
“weak” or “strong.”
Answer: False
12.
“Rules” are the written or unwritten laws or codes that identify
acceptable behavior.
Answer: False
13.
A good leader, with good ideas and exciting directions, can
generate enthusiasm,
support, and cohesion in a group or organization.
Answer: True
14.
Avoiding groupthink helps produce more creative and unique ideas
to help groups succeed.
Answer: True
15.
Group cohesiveness begins to emerge in the third of four phases
of group development.
Answer: True
16.
Hersey and Blanchard suggest that for people with low readiness,
the need for
socioemotional support is no longer as important as the need for
greater freedom.
Answer: False
17.
According to Hersey and Blanchard, the need for leadership
intervention is related to the
amount of readiness.
Answer: True
18.
According to Posner and Kouzes (1996) leadership cannot be
learned.
Answer: False
19.
One of the lessons Posner and Kouzes (1996) present is
that credibility is the foundation of
leadership.
Answer: True
20.
According to recent research, virtual groups face the SAME
issues around social influences
and group norm creation as face-to-face groups.
Answer: True
21.
The desired outcome of any group is to come to unanimous consent
on a decision.
Answer: False
MULTIPLE-CHOICE QUESTIONS
22.
A leader’s behavior differs from that of group members. Which of
the following statements
is NOT true
regarding leader behavior?
1. Leaders’
remarks are referred to more often than other group members’ remarks.
2. Leaders
have a pivotal role in the logical but
not emotional aspects
of a group.
3. Leaders
are usually the first to speak out on a subject.
4. Leaders
typically talk more than anyone else.
Answer: B
23.
Which of the following statements is NOT true,
according to the text?
24.
High status tends to result in greater personal power or ability
to influence others.
25.
Increased power tends to elevate an individual’s status level.
26.
Power and status tend to go hand in hand, reciprocally
influencing one another.
27.
Ascribed status tends to lead to greater power than achieved
status.
Answer: D
24.
The type of status held by a member of the Walton or Rockefeller
family is called
____________ status.
1. ascribed
2. achieved
3. high
4. referent
Answer: A
25.
Which of the following IS NOT an example of ascribed status?
26.
Your race
27.
Your rank as Captain in the Army
28.
Your status as grandchild
29.
Your ethnicity
Answer: B
26.
Which of the following is false?
27.
Being male gendered can result in ascribed status in groups.
28.
In organizational groups, women are perceived as having a higher
ascribed status than men.
29.
Differences in status of members of a group may either
facilitate or hinder other members from interacting in any type of groups.
30.
Social bias and perceived status of group members were both
abolished through the use of the GDSS (anonymous group decision support system.
Answer: B
27.
The formula: “# of successful power acts / # of attempts made”
defines which of the
following?
1. ascribed
status
2. attained
status
3. high
status
4. referent
status
Answer: B
28: Research on flattery found that:
1. It’s
a myth that flattery will get you everywhere.
2. The
most frequent flatters got the most seats on the board of directors.
3. Ingratiation
may work to some degree, but giving substantive advice and professional counsel
is a greater influence.
4. Flattery
is more common in white-collar organizations than blue-collar organizations.
Answer: B
29.
The type of power which is held by a judge when he/she
determines a court case is:
30.
coercive power
31.
legitimate power
32.
reward power
33.
expert power
Answer: B
Comments
Post a Comment