Applying Psychology to Work International Edition 7Th Edition by Michael G Aamodt – Test Bank

 

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Sample Test

Chapter 3: Employee Selection and Legal Issues

 

MULTIPLE CHOICE

 

1.   In the past few years, about _____  discrimination complaints were filed with the Equal Employment Opportunity Commission.

2.   100,000 c. 950

3.   500,000 d. 10,000

 

 

ANS:      A             PTS:       1

 

2.   The first step in the legal process is for some legislative body to:

3.   get sued c.             pass a law

4.   receive a complaint d.            take a vote

 

 

ANS:      C             PTS:       1

 

3.   If a law is passed at the federal  level, states may pass laws that _____ the rights granted in the federal law, states may not pass laws that will _____ the rights granted in the federal law.

4.   diminish / expand c.             diminish / change

5.   expand / change d.            expand / diminish

 

 

ANS:      D             PTS:       1

 

4.   With, ______, employees and the organization meet with a neutral third party who tries to help the two sides reach a mutually agreed-upon solution.

5.   arbitration c.             negotiation

6.   mediation d.            transformation

 

 

ANS:      B             PTS:       1              MSC:     WWW

 

5.   In which of the following ADR methods does a neutral third-party make a decision that both sides must abide by?

6.   Binding arbitration

7.   Nonbinding arbitration

8.   Mediation

9.   Negotiation

 

 

ANS:      A             PTS:       1

 

6.   The EEOC  usually handles alleged violations of:

7.   state laws c.             county laws

8.   federal laws d.            none of these

 

 

ANS:      B             PTS:       1

 

7.   In order for a case of discrimination to be investigated by the EEOC, the complaint must be filed within _____ days of the discriminatory act.

8.   120 c.             160

9.   140 d.            180

 

 

ANS:      D             PTS:       1

 

8.   According to the Lilly Ledbetter  Fair Pay Act, an employee filing a discrimination complaint with the EEOC regarding pay discrimination, has 180 days from when she:

9.   was hired c.             was told of her salary

10.                received her last pay check d.            discovered she was underpaid

 

 

ANS:      B             PTS:       1

 

9.   When the courts make a decision, the decision becomes:

10.                final c.             case law

11.                moot d.            a statute

 

 

ANS:      C             PTS:       1

 

10.                _______ is a judicial interpretation of a  law and is important because it establishes a precedent for future cases.

11.                A statute c.             A briefing

12.                Case law d.            A sanction

 

 

ANS:      B             PTS:       1              MSC:     WWW

 

11.                Based on the Civil Rights Acts of 1866, 1964, and 1991 as well as the 14th Amendment, it is illegal to discriminate against a person based on race.  According to Congress, all of the following are protected races except:

12.                African Americans

13.                Asian Americans

14.                Native American Indians

15.                all three of these are protected races

 

 

ANS:      D             PTS:       1

 

12.                The “equal protection” clause of the Fourteenth Amendment mandates that no state may deny a person equal protection under the law.  Because any suite filed under the Fourteenth Amendment must demonstrate ______, it is not often used.

13.                intent c.             equal protection

14.                past discrimination d.            due process

 

 

ANS:      A             PTS:       1

 

13.                The 1964 Civil Rights Act (Title VII) and its 1972 and 1991 amendments cover:

14.                unintentional discrimination

15.                race, color, sex, religion, national origin

16.                companies with 15 or more people

17.                all of these

 

 

ANS:      D             PTS:       1

 

14.                The Civil Rights Act of 1964 protects against discrimination for five classes.  Which of the following is NOT one of these five protected classes?

15.                Race

16.                Religion

17.                Pregnancy

18.                All are covered by the 1964 Civil Rights Act

 

 

ANS:      C             PTS:       1              MSC:     WWW

 

15.                Unlike the Fourteenth Amendment, for an employment practice to be potentially illegal under the Civil Rights Act, the discrimination does not have to:

16.                be continuous c.             effect large groups

17.                be intentional d.            show past discrimination

 

 

ANS:      B             PTS:       1

 

16.                The Civil Rights Act has also been interpreted by the courts to cover such issues as sexual harassment, age harassment, and race harassment.  These issues are related to the organization’s:

17.                structure c.             atmosphere

18.                hiring practices d.            policies

 

 

ANS:      C             PTS:       1

 

17.                In the 1989 case of Walker v. Secretary of the Treasury, a district court found that a darker skinned black illegally fired a lighter skinned black employee.  Which of the following protected classes were at issue in this case?

18.                Age c.             Race

19.                Disability d.            Color

 

 

ANS:      D             PTS:       1

 

18.                “English only” requirements at work are:

19.                always illegal

20.                always legal

21.                are legal if they are job related

22.                legal if most of employees only speak English

 

 

ANS:      C             PTS:       1

 

19.                All employees at Wally World Amusement Park are required to work on weekends because that is when 80% of the customers visit the park.  Alex likes to go to church on Sunday morning and asks that he not have to work on Sunday.  Must the park accommodate his request?

20.                Yes, religious accommodations must always be made

21.                No, because going to church in the morning is a preference and he can go in the evening

22.                No, private sector organizations are not required to accommodate days of worship

23.                Yes, preferences for days and time of worship are protected

 

 

ANS:      B             PTS:       1

 

20.                It is illegal to use an individual’s religion in an employment decision unless the nature of the job involves:

21.                national security c.             the public sector

22.                religion d. the private sector

 

 

ANS:      B             PTS:       1

 

21.                In determining if an employment decision is legal,  the first question to ask is “does the employment practice directly refer to a member of a federally protected class?  Which of the following is NOT a federally protected class?

22.                Sexual preference c.             Color

23.                Religion d.            All are protected classes

 

 

ANS:      A             PTS:       1

 

22.                The Age Discrimination in Employment Act (ADEA) forbids an employer from discriminating against an individual over the age of:

23.                35 c.             45

24.                40 d.            50

 

 

ANS:      B             PTS:       1

 

23.                Which of the following is not an important factor in filing a complaint of age discrimination?

24.                you are at least 40

25.                a younger person was hired to replace you

26.                you were a good employee

27.                all three are important factors

 

 

ANS:      D             PTS:       1

 

24.                The Vocational Rehabilitation Act of 1973:

25.                is no longer in use

26.                is another name for the ADA

27.                covers the federal government

28.                was declared illegal by the Supreme Court

 

 

ANS:      C             PTS:       1

 

25.                The _______ is thought to be the most important piece of employment legislation since the 1964 Civil Rights Act.

26.                Sexual Preference Fairness Act

27.                Equal Pay Act

28.                Americans with Disabilities Act

29.                Vietnam-Era Veterans Readjustment Act

 

 

ANS:      C             PTS:       1              MSC:     WWW

 

26.                Though Congress did not provide a list of disabilities, it did define disability in part as “having a record of such impairment.”  Which of the following “disabilities” would qualify under this part of the definition?

27.                blindness c.             asthma

28.                severe burns d.            recovering alcoholics

 

 

ANS:      D             PTS:       1

 

27.                Though Congress did not provide a list of disabilities, it did define disability in part as “being regarded as having such an impairment.”  Which of the following “disabilities” would qualify under this part of the definition?

28.                blindness c.             asthma

29.                severe burns d.            recovering alcoholics

 

 

ANS:      B             PTS:       1

 

28.                If a disability keeps a person from performing the _______ of a job, the person does not have to be hired or retained.

29.                marginal functions c.             remote functions

30.                essential functions d.            standard functions

 

 

ANS:      B             PTS:       1

 

29.                Nagy Industries is considering reserving the best parking spots for employees who are 7 months pregnant.  Is this legal?

30.                No, giving preference would violate the Pregnancy Discrimination Act

31.                No, pregnancy cannot be treated better than other short term disabilities

32.                Yes, pregnancy can be treated better than other short term disabilities

33.                Yes, the Pregnancy Discrimination Act requires companies to provide accommodations

 

 

ANS:      C             PTS:       1              MSC:     WWW

 

30.                If a job can only be performed by a person in a particular class, the requirement is considered:

31.                a BFOQ c. discriminatory

32.                restrictive d.            to be none of these three choices

 

 

ANS:      A             PTS:       1

 

31.                The courts have clearly ruled that a customer’s satisfaction and/or preference ________ used to determine if a job requirement is a BFOQ.

32.                should be c.             cannot be

33.                must be d.            the courts haven’t  ruled on this issue

 

 

ANS:      C             PTS:       1

 

32.                _______ means a particular employment decision results in negative consequences more often for members of one protected group than for another.

33.                Adverse impact c.             Disparate treatment

34.                Bad faith dealings d.            Bona fide occupational qualification

 

 

ANS:      A             PTS:       1

 

33.                Which of the following establishes practical significance for adverse impact?

34.                Standard deviation test c. McDonnell Douglas standards

35.                Four-fifths rule d. Chi-square analysis

 

 

ANS:      B             PTS:       1

 

34.                For adverse impact to have practical significance, the minority selection ratio must be less than ____ percent of the majority selection ratio.

35.                50 c.             80

36.                30 d.            75

 

 

ANS:      C             PTS:       1

 

35.                If ____ White applicants and ____ Black applicants were hired, adverse impact would occur.

36.                35 of 50 / 12 of 20 c.             12 of 24 / 11 of 25

37.                15 of 50 / 2 of 25 d.            12 of 20 / 35 of 50

 

 

ANS:      B             PTS:       1

 

36.                If an employment practice results in adverse impact, the employer needs to demonstrate that the employment practice is ______ or exempt from adverse impact.

37.                a historical practice

38.                really not as bad as the statistics assert

39.                job related

40.                reliable

 

 

ANS:      C             PTS:       1              MSC:     WWW

 

37.                An employment practice resulting in adverse impact may still be legal as long as:

38.                the test used was job related

39.                there was no intent to discriminate

40.                neither of the two options is true

41.                both of the options are true

 

 

ANS:      A             PTS:       1

 

38.                Based on the material presented in your text, which of the following is NOT an exception to the requirement of determining that an employment practice is job related?

39.                National security c.             Veteran’s preference rights

40.                Bona fide seniority system d.            All three of these are exceptions

 

 

ANS:      D             PTS:       1

 

39.                Which of the following types of harassment are NOT illegal?

40.                Age c.             Racial

41.                Sexual d.            All three types are illegal

 

 

ANS:      D             PTS:       1

 

40.                A supervisor offering a promotion in exchange for sex would fall under the ______ form of sexual harassment.

41.                BFOQ c.             sine quo non

42.                quid pro quo d.            hostile environment

 

 

ANS:      B             PTS:       1

 

41.                In a quid pro quo case of sexual harassment, ____ sexual advance(s) must have been made.

42.                two c.             one

43.                none d.            at least three

 

 

ANS:      C             PTS:       1

 

42.                Asking a coworker out on a date is sexual harassment if:

43.                he/she is not interested

44.                the request is made several times

45.                both options must occur

46.                either of the two options occurs

 

 

ANS:      C             PTS:       1

 

43.                Which of the following would be considered sexual harassment?  _______ asking a(n) ______ coworker for a date.

44.                Once / interested c.             Once / disinterested

45.                Repeatedly / interested d.            Repeatedly / disinterested

 

 

ANS:      D             PTS:       1              MSC:     WWW

 

44.                Which of the following components of a sexual harassment policy would be illegal?

45.                All complaints must be investigated

46.                The punishment must be severe

47.                Complaints must be kept confidential

48.                All of three are legal and good policy

 

 

ANS:      B             PTS:       1

 

45.                Sexual harassment results in:

46.                decreased productivity c. increased turnover

47.                increased absenteeism d. all of these are results

 

 

ANS:      D             PTS:       1

 

46.                Employees using FMLA must:

47.                be given paid leave c.             give 30 days notice when possible

48.                have at least 5 years of tenure d.            all three of these are true

 

 

ANS:      C             PTS:       1

 

47.                Jean is the 2nd highest paid employee at Reilly, Inc.  She has worked there 3 years and wants to take 4 weeks of unpaid leave to have a baby.  She gave the company 45 days notice but they rejected her request.  Under the FMLA, the company can do this because she:

48.                is a key employee

49.                hasn’t worked at the company long enough

50.                asked for too much leave

51.                did not give the required amount of notice

 

 

ANS:      A             PTS:       1

 

48.                There are several affirmative action strategies an employer could use.  If an employer advertised in magazines and newspapers with a minority readership, it would be using which of the following strategies?

49.                Identification of discriminatory practices

50.                Preferential hiring and promotion of minorities

51.                Recruitment of minority applicants

52.                Recruiting through employee referrals

 

 

ANS:      C             PTS:       1

 

49.                Which of the affirmative action strategies would involve an employer changing the company policy or the way an organization is decorated?

50.                Identification of discriminatory practices

51.                Preferential hiring and promotion of minorities

52.                Recruitment of minority applicants

53.                Recruiting through employee referrals

 

 

ANS:      A             PTS:       1              MSC:     WWW

 

50.                Organizations have affirmative action plans for one of four reasons.  Which of the following is NOT one of the four reasons?

51.                Labor union agreement c.             Court order

52.                Desire to be a good citizen d.            Consent decree

 

 

ANS:      A             PTS:       1

 

51.                With a _______, the agency agrees with a judge that it has not hired or promoted enough members of a protected class and is willing to make changes.

52.                labor union agreement c. court order

53.                desire to be a good citizen d.            consent decree

 

 

ANS:      D             PTS:       1

 

52.                Which of the following populations is used to statistically determine discrimination?

53.                Area population c.             Control group population

54.                Qualified work force d.            National census data

 

 

ANS:      B             PTS:       1

 

53.                AT&G does not have any female employees.  Ann Smith applied for a job as a machine operator. Though she did not obtain the minimum score of 40 on the machine operator test, AT&G plans to hire her as part of their new affirmative action plan.  There are 10 men who passed the test who did not get hired. Is this legal?

54.                No, an applicant must be qualified to be given preference based on gender or race

55.                No, preference is never allowed

56.                Yes, because AT&G has no women employees, they can do this

57.                Yes, because they are only changing their rules for one person, this would be a reasonable plan

 

 

ANS:      A             PTS:       1

 

54.                Research has indicated that employees hired due to affirmative action programs are perceived by coworkers as _______.

55.                lucky c.             equally competent

56.                more competent d.            less competent

 

 

ANS:      D             PTS:       1

 

55.                The ______ protects against unreasonable search and seizure.

56.                Fourth Amendment c.             Fourteenth Amendment

57.                Fifth Amendment d.            1964 Civil Rights Act (Title VII)

 

 

ANS:      A             PTS:       1

 

56.                The ____  Amendment is most concerned with privacy issues.

57.                4th c.             14th

58.                5th d.            2nd

 

 

ANS:      A             PTS:       1

 

57.                When rendering decisions involving the 4th Amendment, as it applies to drug testing, courts have based their decisions on all of the following factors except:

58.                reasonable suspicion of drug use

59.                adverse impact

60.                safety and trust of the public

61.                the opportunity to retest a specimen

 

 

ANS:      B             PTS:       1              MSC:     WWW

 

58.                Allowing employees to _________ removes the right of the organization to search the lockers.

59.                place their own locks on lockers

60.                place their name on the lockers

61.                sign a waiver

62.                organizations can never search lockers

 

 

ANS:      A             PTS:       1

 

59.                A test asking questions about sexual orientation or belief in God might be illegal due to:

60.                invasion of privacy c.             tort law

61.                adverse impact d. low reliability

 

 

ANS:      A             PTS:       1

 

60.                The case law most pertinent to privacy issues and psychological testing is:

61.                Soroka v. Dayton Hudson c.             Griggs v. Duke Power

62.                Niebuhr v. Oswald d.            All three cases are equally pertinent

 

 

ANS:      A             PTS:       1              MSC:     WWW

 

SHORT ANSWER

 

1.   What are the federally protected classes in the United States?

 

ANS:

Sex, Race, National Origin, Religion, Color, Age, Pregnancy, Vietnam Veteran Status, Disability

 

PTS:       1

 

2.   What employment practices are most subject to invasion of privacy issues?

 

ANS:

Drug testing, office searches, psychological testing, electronic surveillance

 

PTS:       1

 

3.   What are the two types of sexual harassment?

 

ANS:

Quid pro quo, hostile environment

 

PTS:       1

 

4.   What are the three major affirmative action strategies?

 

ANS:

Intentional recruitment of minority applicants, Identification and removal of employment practices working

against minority applicants and employees, Preferential hiring and promotion of minorities

 

PTS:       1

 

5.   What are the four common reasons for affirmative action plans?

 

ANS:

Court order, government regulation, consent decree, desire to be a good employer

 

PTS:       1

 

6.   What are the five key issues in determining the legality of an affirmative action plan involving preferential hiring or promotion of minorities?

 

ANS:

Was there a history of discrimination?, Does the plan benefit people who were not actual victims of discrimination?, What population (area or qualified work force) was used to set goals?, What is the impact of the plan on nonminorities?, Is there an ending point to the plan?

 

PTS:       1

 

Chapter 5: References and Testing

 

MULTIPLE CHOICE

 

1.   In psychology, it is commonly believed that the best predictor of future performance is:

2.   results from a psychological test

3.   present performance

4.   past performance

5.   asking the person if they can do the job

 

 

ANS:      C             PTS:       1

 

2.   The process of confirming the accuracy of information provided by the applicant is called a:

3.   reference c.             letter of recommendation

4.   reference check d.            trait evaluation

 

 

ANS:      B             PTS:       1

 

3.   Because it is not uncommon for applicants to engage in resume fraud, references and letters of recommendation are used to:

4.   confirm details on a resume

5.   check for outside interests and habits

6.   check for discipline problems

7.   discover new applicant information

 

 

ANS:      A             PTS:       1

 

4.   Which of the following is good advice in asking for a letter of recommendation?

5.   Provide your reference with a copy of your resume

6.   Give your reference plenty of advance notice before the letter is due

7.   Choose references who can provide information from multiple perspectives

8.   All three are good advice

 

 

ANS:      D             PTS:       1

 

5.   If an employer does not check an applicant’s references and the applicant molests a child after being hired, the employer could be charged with:

6.   negligent reference c.             tort reform

7.   defamation d.            negligent hiring

 

 

ANS:      D             PTS:       1

 

6.   Even though references are commonly used to screen and select employees, they have not been successful in predicting future employee success.  The average uncorrected validity coefficient for references and performance is:

7.   .00 c.             .32

8.   .18 d.            .57

 

 

ANS:      B             PTS:       1

 

7.   A factor contributing to the low validity between references and performance is “leniency.”  Which of the following factors does NOT contribute to leniency of references?

8.   Length of the letter of reference

9.   Applicants choose their own references

10.                Confidentiality of the reference

11.                Fear of legal ramifications

 

 

ANS:      A             PTS:       1              MSC:     WWW

 

8.   Which of the following is NOT a factor contributing to reference leniency?

9.   Applicants choose their own references

10.                Employers fear legal ramifications

11.                Most applicants are highly skilled

12.                All three contribute to leniency

 

 

ANS:      C             PTS:       1

 

9.   In a reference check over the telephone, Bob says that his former employee Ted was a real jerk and couldn’t be trusted.  Ted might sue Bob for:

10.                negligent hiring c. negligent reference

11.                libel d.            slander

 

 

ANS:      D             PTS:       1

 

10.                A problem associated with letters of recommendation is the lack of agreement between two people who provide references for the same person.  This lack of agreement is related to the issue of:

11.                reliability c.             leniency

12.                knowledge of the applicant d.            extraneous factors

 

 

ANS:      A             PTS:       1

 

11.                Increasing the ______ of references seems to increase validity.

12.                length c.             structure

13.                scoring complexity d.            psychometric depth

 

 

ANS:      C             PTS:       1

 

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