Effective Group Discussion Theory and Practice Gloria Galanes 15th Edition- Test Bank
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Effective Group Discussion: Theory and Practice, 15e (Galanes)
Chapter 3 The Small Group as a System
1) General systems theory was developed from an analysis of
1. A)
small groups of humans and other animals.
2. B)
the functioning of complex machines such as engines.
3. C)
the ways in which human societies develop and function.
4. D)
historical trends that develop over long periods of time.
5. E) living
entities—including groups and organizations—as they attempt to remain in
dynamic balance with the environment by making constant adjustments.
Answer: E
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2) If a small group is an open system, then
1. A)
members are open-minded toward new ideas.
2. B)
nonmembers, such as reporters, may attend meetings.
3. C) it
produces a high degree of interchange between the system and its environment.
4. D)
the group tends to degenerate (second law of thermodynamics).
5. E)
some members are periodically replaced, such as is done in most standing
committees.
Answer: C
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3) Throughput refers
to or is a synonym for
1. A)
the ways members process information.
2. B)
whatever is accomplished by the group’s activity.
3. C)
communication among members.
4. D)
how the system functions, what it actually does.
5. E)
message sending and receiving by a group.
Answer: D
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4) Those members who constantly monitor the group’s environment
to bring in and take out information relevant to the group’s success. are
called
1. A)
liaisons.
2. B)
boundary spanners.
3. C)
reporters.
4. D)
interfacers.
5. E)
marginal persons.
Answer: B
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5) In order to accomplish the objectives assigned to them,
committees of an organization may need which of the following from the
organization?
1. A) a
program about how to work as a committee member
2. B)
information about the budget and other physical resources available to the
committee
3. C)
expert consultants
4. D)
all of these
5. E)
none of these
Answer: D
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6) Lois is particularly good about keeping the parent
organization aware of what is happening in the work group of which she is a
part. Lois is known as a
1. A)
group norm.
2. B)
boundary spanner.
3. C)
group initiator.
4. D)
problem-solver.
Answer: B
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7) The Boeing 767 airplane was the result of a partnership
between engineers from a variety of firms in a variety of countries. This type
of working together is called a
1. A)
boundary spanner.
2. B)
technology group.
3. C)
system variable.
4. D)
collaborating group.
5. E)
none of these
Answer: D
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8) When thinking about the small group as a system, what is the
key component that connects all of the system’s relevant parts?
1. A)
summativity
2. B)
communication
3. C)
equifinality
4. D)
multifinality
5. E)
multiple causation
Answer: B
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9) When a new baby enters a household, every family member is
affected. This is an example of
1. A)
multifinality.
2. B)
equifinality.
3. C)
small group communication.
4. D)
interdependence.
5. E)
summativity.
Answer: D
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10) The characteristics or dimensions of a system are its
1. A)
equifinality.
2. B)
components.
3. C)
multifinality.
4. D)
interdependence.
5. E)
communication.
Answer: B
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11) Input variables are:
1. A)
anything that is produced by a system.
2. B) a
system’s characteristics or dimensions.
3. C)
the energy, information, and raw material used by an open system.
4. D)
all of these.
5. E)
none of these
Answer: C
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12) The three broad categories of system components are
1. A)
input, throughput, and feedback.
2. B)
individual, system, and multi-level.
3. C)
input, output, and feedback.
4. D)
input, throughput, and output.
5. E)
individual, output, and process.
Answer: D
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13) A small group is formed and that it uses to do its work,
including the members; the reasons for the group’s formation; resources and
environmental conditions is called
1. A)
output.
2. B)
input.
3. C)
throughput.
4. D)
feedback.
5. E)
similarity.
Answer: B
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14) A group’s rules, the procedures it follows, its leadership,
and communication among members are
1. A)
input variables.
2. B)
throughput variables.
3. C)
output variables.
4. D)
feedback.
5. E)
processes.
Answer: B
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15) Feedback is
1. A)
the setting in which the group exists.
2. B)
open system characteristics.
3. C)
closed system characteristics.
4. D)
information that helps the system determine whether or not it needs to make
adjustments to reach its goals.
5. E)
none of these
Answer: D
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16) Which are challenges faced by bona fide virtual groups?
1. A)
Group members have multiple group memberships—they belong to several groups at
once, and sometimes their roles conflict.
2. B)
Group members represent other groups, whether they want to or not.
3. C)
Group membership often fluctuates, with old members leaving and new members
joining the group.
4. D)
Group identity formation refers to the varying levels of commitment and
belonging members feel to different groups they belong to.
5. E)
All of these.
Answer: E
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17) The function(s) of a boundary spanner is (are) to
1. A)
initiate transactions between the group and its environment to import and
export resources.
2. B) respond
to the initiatives from outsiders.
3. C)
initiate temporary or permanent group membership.
4. D)
None of these answers are correct.
5. E)
All of these answers are correct.
Answer: E
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18) The status and power relationships in a group constitute
which type of environmental component?
1. A)
input component
2. B)
throughput component
3. C)
resources
4. D)
output component
5. E)
processes
Answer: B
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19) A member of a group who generally scans the outside for
relevant information and ideas that can be used by the group, including
figuring out what the competition is doing is what type of boundary spanner?
1. A)
task coordinator
2. B)
scout
3. C)
guard
4. D)
ambassador
5. E)
none of these
Answer: B
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20) Ideal input components include
1. A)
members share basic beliefs and values about the purpose of the group.
2. B)
members understand and accept the group’s basic purpose.
3. C)
the group’s meeting is comfortable and allows members to discuss without
distractions.
4. D)
All of these answers are correct.
5. E)
None of these answers are correct.
Answer: E
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21) Channel Six news team is a(n)
1. A)
open system
2. B)
closed system
Answer: A
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22) St. Stephen’s monastery is a(n)
1. A)
open system
2. B)
closed system
Answer: B
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23) A documentary film class is a(n)
1. A)
open system
2. B)
closed system
Answer: A
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24) An international missions group is a(n)
1. A)
open system
2. B)
closed system
Answer: A
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25) The PBS pledge drive group is a(n)
1. A)
open system
2. B)
closed system
Answer: A
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26) A brotherhood commune is a(n)
1. A)
open system
2. B)
closed system
Answer: B
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27) What components include beliefs and values of the members?
1. A)
Input components
2. B) Throughput
components
3. C)
Output components
Answer: A
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28) What components include solutions?
1. A)
Input components
2. B)
Throughput components
3. C)
Output components
Answer: C
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29) What components include communication networks?
1. A)
Input components
2. B)
Throughput components
3. C)
Output components
Answer: B
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30) What components include funds?
1. A)
Input components
2. B) Throughput
components
3. C)
Output components
Answer: A
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31) What components include time?
1. A)
Input components
2. B)
Throughput components
3. C)
Output components
Answer: A
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32) What components include cohesiveness?
1. A)
Input components
2. B)
Throughput components
3. C)
Output components
Answer: C
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33) When a group performs above its apparent potential
(determined from member characteristics), that is an instance of positive
________.
Answer: synergy
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34) Responses to a system’s output are collectively referred to
as ________.
Answer: feedback
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35) The components of a group were classified into three major
categories, inputs, throughputs and ________.
Answer: output
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36) For its smaller groups to function well, an organization
should ________ their accomplishments.
Answer: recognize and praise
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37) An entity made up of components in interdependent
relationship to each other, requiring constant adaptation among its parts to
maintain organic wholeness and balance is called a ________.
Answer: system
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38) Groups, as systems, exhibit interdependence—each ________
affects each other.
Answer: component
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39) ________ states that the whole is not the sum of its parts.
Answer:Nonsummativity
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40) A boundary spanner is constantly monitoring the group’s
________ to bring in and take out information relevant to the group’s success.
Answer: environment
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41) Group members who check out the environment to see who
supports the group; bring in information from the environment in summary form;
and may also attempt to persuade outsiders to the desires, goals, and
importance of the group are called ________.
Answer: ambassadors
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42) The strategy of ________ is characterized by actions by the
group to close itself off from the environment.
Answer: guarding
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43) Changing just one characteristic of a group, such as by
adding a new member, will result in many other changes.
Answer: TRUE
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44) Open systems are less common than are closed systems.
Answer: FALSE
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45) There should be clear status distinctions among group
members, in a hierarchy from highest to lowest.
Answer: FALSE
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46) Critics of systems theory complain of its focus on homeostasis.
Answer: TRUE
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47) A closed system has relatively little interchange between
the group and its environment.
Answer: TRUE
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48) Interdependence states that the parts of a system operate in
isolation and do not have an effect on each other or the system as a whole.
Answer: FALSE
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49) Groups, as systems, exhibit interdependence – each component
affects each other component.
Answer: TRUE
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50) Anything that is produced by a system, such as a tangible
product or a change in the system is known as a throughput component.
Answer: FALSE
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51) An evaluation of a committee is usually made on the basis of
its input components rather than on its outputs.
Answer: FALSE
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52) The energy, information, and raw material used by an open
system that are transformed into output by throughput processes is called an
input.
Answer: TRUE
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53) A system is a set of relationships among interdependent,
interacting components and forces.
Answer: TRUE
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54) Procedures followed by a small group in making major
decisions are classified as throughput components.
Answer: TRUE
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55) A recommendation by a committee to an administrator is an
example of a group output.
Answer: TRUE
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56) An ideal throughput component of group members is that they
are dependable and reliable
Answer: TRUE
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57) An ideal environment is one in which cohesiveness is high.
Answer: TRUE
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58) The bona fide group perspective states that groups have
stable, but permeable boundaries. What four factors cause this permeability?
Answer:
1. Group
members have multiple group memberships (1).
2. Group
members represent other groups (1).
3. Group
membership often fluctuates (1).
4. Group
identity formation refers to the varying levels of commitment and belonging
members feel to different groups they belong to (1) (up to 4 points total).
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59) Describe the characteristics of an IDEAL small group on the
following five input components: member’s beliefs about the purpose; number of
members; time; meeting place.
Answer:
1. Members
share basic beliefs and values about the purpose of the group and understand
and accept the group’s purpose (1).
2. The
number of members should be as small as possible, so long as the necessary
variety of perspectives is represented (1).
3. The
group has enough time to do its work (1).
4. The
group’s meeting is comfortable and allows members to discuss without
distraction (1). (4 points total)
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60) Explain how bona fide group perspective is impacted by
groups that do not meet face to face.
Answer:
1. the
cutting edge information they need may be hard to find
2. members
may have primary commitments to their parent organizations
3. power
must be continually negotiated
4. decisions
made within the parent organizations can affect the decision process within the
group
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Effective Group Discussion: Theory and Practice, 15e (Galanes)
Chapter 5 The Members and Their Roles
1) “Forgetting” to carry out assignments and failing to come to
meetings is often a form of ________ behavior.
1. A)
input
2. B)
passive
3. C)
assertive
4. D)
aggressive
5. E)
passive-aggressive
Answer: E
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2) Rhetorically sensitive people
1. A)
express whatever is on their minds.
2. B)
try to say what they think others want to hear.
3. C) express
their ideas as forcefully and persuasively as possible.
4. D)
try to express their ideas so that others will give them a fair hearing.
5. E)
use rhetorical strategies and tricks (“spin doctors”).
Answer: D
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3) As the number of members in a group increases, leadership
tends to
1. A)
becomes more centralized and formal.
2. B)
become more shared among all group members.
3. C) be
of lower quality.
4. D) be
of higher quality.
5. E)
satisfy members more.
Answer: A
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