Entrepreneurship 9th Edition by Hisrich – Test Bank
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Sample
Test
Chapter 03 Entrepreneurial Strategy: Generating and Exploiting
New Entries Answer Key
True / False Questions
1. A new
entry can be either offering a new product to a new market or creating a new organization.
TRUE
Difficulty: Medium
p.58
2. Newness
of a new entry is always an advantage.
FALSE
Difficulty: Medium
p.58
3. The
long-run performance of a firm is dependent upon the ability to generate and
exploit numerous new entries.
TRUE
Difficulty: Medium
p.59
4. In
order to be the basis for a firm’s superior performance, a bundle of resources
must be valuable, rare, and imitable.
FALSE
Difficulty: Medium
p.60
5. A
franchise is the instrument used to protect the owner of the technology from
people imitating the technology.
FALSE
Difficulty: Hard
p.60
6. Knowledge
is the basis of the entrepreneurial resource.
TRUE
Difficulty: Medium
p.60
7. Experience
is idiosyncratic—unique to the life of the individual.
TRUE
Difficulty: Easy
p.61
8.The knowledge needed to generate innovation cannot be easily
learned from a textbook.
TRUE
Difficulty: Medium
p.61
9. The
entrepreneur’s market knowledge is deeper than the knowledge that could be
gained through market research.
TRUE
Difficulty: Medium
p.61
10. Technological
knowledge refers to the entrepreneur’s possession of information, technology,
know-how, and skills that provide insight into a market and its customers.
FALSE
Difficulty: Medium
p.61
11. Market
research, such as surveys, has limited effectiveness because it is often
difficult for customers to articulate the underlying problems they have with a
product or service.
TRUE
Difficulty: Hard
p.61
12. The
period of time when the environment is favorable for entrepreneurs to exploit a
particular new entry is called the window of opportunity.
TRUE
Difficulty: Easy
p.63
13. The
longer the entrepreneur takes to research a new entry, the less accurate
customer demand estimates are.
FALSE
Difficulty: Medium
p.63
14. When
the window of opportunity is open, the environment is unfavorable for
entrepreneurs to exploit a new product or enter a new market with an existing
product.
FALSE
Difficulty: Medium
p.63-64
15. An
error of omission occurs from the decision not to act of a new entry opportunity
when in hindsight they should have.
TRUE
Difficulty: Medium
p.64
16. An
error of commission occurs from the decision not to act on a new entry
opportunity.
FALSE
Difficulty: Hard
p.64
17.The assessment of a new entry attractiveness is less about whether
this opportunity “really” exists or not and more about whether the entrepreneur
believes he or she can make it work.
TRUE
Difficulty: Medium
p.65
18. First
movers suffer a cost disadvantage as they are not able to move down the
experience curve.
FALSE
Difficulty: Medium
p.65
19. First
movers can monitor changes in the market that might be difficult or impossible
to detect for those firms not participating in the market.
TRUE
Difficulty: Easy
p.65
20. If
there is a poor fit between its resources and the external environment, then
the firm will not enjoy superior performance.
TRUE
Difficulty: Medium
p.66
21. Key
success factors are the requirements that any firm must meet to successfully
compete in a particular industry.
TRUE
Difficulty: Medium
p.66
22. Emerging
industries are industries that have been around for years but are just starting
to experience explosive growth.
FALSE
Difficulty: Medium
p.67
23. Environmental
changes are highly unlikely in emerging industries.
FALSE
Difficulty: Easy
p.67
24. By
overestimating demand, the entrepreneur will suffer the costs of under
capacity.
FALSE
Difficulty: Hard
p.67
25. Entrepreneurs
that delay entry have the advantage of more information about market demand.
TRUE
Difficulty: Medium
p.67
26. Technological
uncertainty is eliminated by a superior technology.
FALSE
Difficulty: Medium
p.68
27. Adaptations
necessary to meet changes in market demand are difficult because an
organization resists change.
TRUE
Difficulty: Medium
p.68
28. Customers
always embrace change in products and services.
FALSE
Difficulty: Easy
p.69
29. To
overcome customer uncertainty, the venture should educate customer through
demonstration and documentation on how to use the product.
TRUE
Difficulty: Medium
p.69
30. The late
mover is able to operate in the industry for a grace period under conditions of
limited competition.
FALSE
Difficulty: Medium
p.70
31. Building
customers’ switching costs decreases barriers to entry for other firms.
FALSE
Difficulty: Easy
p.71
32. Competition
within an industry always has a negative effect on industry growth.
FALSE
Difficulty: Medium
p.71
33. A
narrow scope strategy offers a small product range to a small number of
customer groups.
TRUE
Difficulty: Medium
p.73
34. Using
a broad scope strategy helps to reduce the risk of market uncertainty.
TRUE
Difficulty: Medium
p.74
35. If a
company has a superior product, customers will always be willing to pay a
higher price for higher value.
FALSE
Difficulty: Medium
p.73
36. A
narrow scope strategy reduces the risks associated with competition.
TRUE
Difficulty: Medium
p.73
37. Imitation
of other products increases the downside loss associated with new entry.
FALSE
Difficulty: Medium
p.74
38. Franchising
is an example of a new entry strategy that increases the risk of downside loss
for the franchises.
FALSE
Difficulty: Medium
p.75
39. A
“me-too” strategy consists of copying products that already exist and
attempting to build an advantage through minor variations.
TRUE
Difficulty: Easy
p.75
40. The three
major risk reduction strategies discussed in the text are narrow scope, broad
scope and imitation.
FALSE
Difficulty: Medium
1. 73-75
2. Lack
of informal communication systems is one of the assets of newness.
FALSE
Difficulty: Medium
p.76
Multiple Choice Questions
42. A new
entry includes all of the following except:
A.Offering a new product to a new market
B. Offering an established product to an new market
C. Creating
a new product development process for your company
D. Creating a new organization
Difficulty: Easy
p.58
43. The
set of decisions, actions, and reactions that first generate, and then exploit
over time, a new entry is:
A.entrepreneurial financing.
B. entrepreneurial
strategy.
C. bootstrapping.
D. informal organization.
Difficulty: Medium
p.59
44. Which
among the following is not a
key stage of the entrepreneurial strategy?
A.Market
research to identify a new entry opportunity.
B. Generation of a new entry opportunity.
C. Exploitation of a new entry opportunity.
D. A feedback loop from the culmination of a new entry generation and
exploitation back to generation of a new opportunity.
Difficulty: Medium
p.59
45. Which
item is not part of the new entry generation stage in the entrepreneurial
strategy process?
A.Technical knowledge
B. Risk
reduction strategies
C. Rare resources
D. Market Knowledge
Difficulty: Easy
p.59
46. The
basic building blocks to a firm, or the inputs into the production process,
are:
A.competition.
B. strategy.
C. liabilities.
D. resources.
Difficulty: Medium
p.60
47. To be
the basis of a firm’s superior performance over competitors for an extended
period of time, resources need to be:
A.valuable.
B. fully utilized.
C. patented.
D. shared.
Difficulty: Medium
p.60
48. _________
are used to protect the owner of the technology from people imitating the
technology.
A. Franchises
B. Switching costs
C. Patents
D. Distributors
Difficulty: Medium
p.60
49. Which
of the following statements is(are) true?
A.Knowledge is a valuable entrepreneurial resource that is gained through
formal education.
B. Knowledge can be gained through highly experienced managers and/or
firms.
C. Knowledge
based on experience is unlikely to be learned in a classroom.
D. Research, more than knowledge, leads to the generation of new entries
in markets and technologies.
Difficulty: Medium
p.61
50. ______________
knowledge refers to the entrepreneur’s possession of information, technology,
know-how, and skills that provide insight into the industry and customers.
A. Technological
B. Resource
C. Opportunity
D. Market
Difficulty: Medium
p.61
51. Which
is the best way to gain knowledge about a potential new entry?
A.Marketing research
B. Internet research
C. Entrepreneur’s
market experience and knowledge.
D. Surveys
Difficulty: Hard
p.61
52. Technological
knowledge:
A.is gained through market research.
B. can
lead to a technology that is the basis for a new entry.
C. does not help unless the market applicability is obvious.
D. does not help if the market is limited.
Difficulty: Hard
p.62
53. When
conducting research on a new entry:
A.the more information the entrepreneur has, the more difficult it is to focus
on the consumer.
B. the entrepreneur must rely upon surveys more that market knowledge.
C. extensive
research is expensive in terms of time and money.
D. lesser prior knowledge is advantageous since it minimizes the risk of
entrepreneurial bias.
Difficulty: Medium
p.63
54. The
window of opportunity is part of:
A.assessing
the attractiveness of a new entry opportunity.
B. creating a resource bundle.
C. choosing an entry strategy.
D. choosing a risk reduction strategy.
Difficulty: Medium
p.63-64
55. The
period of time when the environment is favorable for entrepreneurs to exploit a
particular new entry is the:
A.market research phase.
B. window
of opportunity.
C. technology window.
D. narrow-scope strategy.
Difficulty: Medium
p.63-64
56. When
an entrepreneur pursues a new entry opportunity only to find out later that he
or she had overestimated his or her ability to create customer demand it is
a(n):
A.technological error.
B. window of opportunity.
C. error of omission.
D. error
of commission.
Difficulty: Medium
p.64
57. An
error of omission occurs when an entrepreneur:
A.enters a market but overestimates the customer demand.
B. develops a product for a market that is too narrow.
C. decides
not to enter a market that is, in fact, desirable.
D. fails to understand the limitations of a market.
Difficulty: Hard
p.64
58. Regarding
entry into a new market, which of the following is(are) true?
A.First
movers gain expertise through participation.
B. First movers are not able to detect changes in the market.
C. First movers suffer a cost disadvantage.
D. First movers face more competitive rivalry.
Difficulty: Easy
p.65
59. First
movers:
A.are not able to gain from moving down the experience curve.
B. are
better positioned to satisfy customers.
C. face more competition than late movers.
D. fail to secure important channels.
Difficulty: Medium
p.65
60. Which
of the following is not a reason that first movers are better
positioned to satisfy their customers?
A.They have a chance to select and secure the most attractive segments of the
market
B. They have the chance to position themselves at the center of the market
C. They
have a chance to face less competitive rivalry
D. They have a chance to establish their product as the industry standard
Difficulty: Hard
p.65
61. A
disadvantage of being a first mover is:
A.environmental
instability.
B. cost disadvantages.
C. long lead time to gain knowledge.
D. a limited market.
Difficulty: Hard
p.66
62. If
there is a good fit between the venture’s bundle of resources and the external
environment:
A.the
firm will be rewarded with superior performance.
B. the entrepreneur will be unable to compete in the market segment.
C. environmental variables will be irrelevant.
D. demand uncertainty will be irrelevant.
Difficulty: Medium
p.66
63. In
emerging industries:
A.environmental factors do not affect customer demand.
B. entrepreneurs confront demand certainty.
C. environmental
changes are highly likely.
D. it is easier to respond effectively to sudden changes.
Difficulty: Medium
p.67
64. First
movers face:
A.market rigidities.
B. high entry barriers.
C. cost disadvantages.
D. demand
uncertainty.
Difficulty: Easy
p.67
65. By
delaying entry, late movers:
A.can
learn from the actions of first movers without incurring the same costs.
B. have less information about market demand.
C. secure the window of opportunity.
D. can avoid high entry barriers.
Difficulty: Medium
p.67
66.Technological uncertainty:
A. is a result of uncertainty about customer demand.
B. occurs
because an alternative technology could be introduced by competitors.
C. only occurs in emerging markets.
D. can be avoided by early entrants with superior technology.
Difficulty: Hard
p.68
67. Changes
needed to adapt to environmental changes:
A. are easier in established organizations because of inertia.
B. can be avoided by late entry.
C. are
more difficult because of the entrepreneur’s tendency to escalate commitment.
D. don’t affect smaller organizations.
Difficulty: Medium
p.68
68. The
entrepreneurial attributes of persistence and determination, which are so
beneficial when the new venture is on the “right course,”:
A. can make the entrepreneur more suitable to work in volatile markets.
B. can hasten the process of adapting to sudden changes.
C. can aid the entrepreneur in recognizing, and implementing changes.
D. can
inhibit the ability of the entrepreneur to detect, and implement, change.
Difficulty: Medium
p.68
69. By
entering a market later,
A.customer
uncertainties have already been substantially reduced.
B. the venture can build a reputation as a “founder.”
C. the company can erect barriers to entry and imitation.
D. the player gets to operate only for a grace period.
Difficulty: Medium
p.69
70. Customer
uncertainty can take all of the following forms except:
A.not understanding how to use the product
B. not knowing whether the product will perform as expected
C. not
knowing where to buy the product
D. being uncertainty adverse in general and resistant to change
Difficulty: Medium
p.69
71. By
being first to market a product, the venture:
A.can tends to lose customer loyalties to late entrants.
B. loses out to switching costs.
C. secures
access to important sources of supply.
D. can sell its products and services at a higher price.
Difficulty: Easy
p.71
72. The
costs that must be borne by customers if they are to stop purchasing from the
current supplier and begin purchasing from another is (are):
A.customer
switching costs.
B. lead time.
C. resource costs.
D. resource bundle errors.
Difficulty: Medium
p.71
73. Lead
time is:
A.the time from production to market delivery
B. the
time in which the first mover operates in the market under conditions of
limited competition
C. the time it takes for an entrepreneur to go from the concept stage to
the delivery stage
D. the time between product introduction and customer acceptance
Difficulty: Medium
p.70-71
74. Barriers
to entry include all of the following except:
A.patents
B. switching costs
C. environmental
instability
D. building customer loyalties
Difficulty: Hard
p.71
75. Frequent
flier miles would be an example of which barrier to entry?
A.Building customer loyalties
B. Securing access to supply of key resources
C. Creating product uniqueness
D. Building
in switching costs
Difficulty: Hard
p.71
76. _____
refers to the probability, and magnitude, of downside loss.
A. Reward
B. Risk
C. Liability of newness
D. Technology error
Difficulty: Easy
p.73
77. Offering
a small product range to a small number of customer groups is:
A. a
narrow-scope strategy.
B. an imitation strategy.
C. a broad-scope strategy.
D. a way of reducing market uncertainties.
Difficulty: Medium
p.73
78. A
narrow-scope market strategy:
A.does not provide the entrepreneur an opportunity to build up specialized
knowledge and expertise.
B. provides substantial protection against competitors.
C. is like putting all your eggs in one basket.
D. can
be thought of as taking a “portfolio” approach to dealing with uncertainties.
Difficulty: Medium
p.73
79. A
broad-scope market strategy:
A.focuses on producing customized products.
B. provides substantial protection against competitors.
C. is
used to reduce market uncertainty.
D. is based primarily on product quality.
Difficulty: Medium
p.74
80. A
broad-scope strategy:
A.is vulnerable to the risk that market demand does not materialize as expected
and/or changes over time.
B. opens
the firm up to many different “fronts” of competition.
C. focuses the firm on producing customized products, localized business
operations, and high levels of craftsmanship.
D. offers a way of reducing some competition-related risks.
Difficulty: Medium
p.74
81. Imitation
strategies:
A.require expensive and extensive research.
B. are rare and inimitable.
C. does not provide organizational legitimacy.
D. can
enhance a firm’s performance.
Difficulty: Medium
p.74
82. A
______ strategy that copies products that already exist and attempts to build
an advantage through minor variations.
A.technological
B. narrow scope
C. me-too
D. broad scope
Difficulty: Easy
p.75
83. Which
of the following is a liability of newness?
A.Costs
associated with learning new tasks are high.
B. Lack of established routines and processes give the venture a new
slate.
C. Communication in informal systems is increased.
D. Market for potential consumers is limited.
Difficulty: Hard
p.76
84. Franchising:
A.is the only imitation strategy discussed in the text.
B. reduces
risk of downside loss.
C. is the same as the me-too strategy.
D. reduces the amount of competition an entrepreneur will face.
Difficulty: Medium
p.75
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