Entrepreneurship Robert Hisrich 11th Edition- Test Bank
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Sample Test
Entrepreneurship, 11e (Hisrich)
Chapter 3 Generating and Exploiting New Entries
1) An entrepreneurial strategy has three key stages—the
generation of a new entry opportunity, the exploitation of a new entry
opportunity, and a feedback loop back to the first stage.
Answer: TRUE
Difficulty: 1 Easy
Learning Objective: 03-01 To understand that the essential
act of entrepreneurship involves new entry.
Accessibility: Keyboard Navigation
2) A highly skilled workforce represents an important resource,
but the impact of this resource on performance is reduced when it is combined
with an organizational culture that enhances communication, teamwork, and
innovativeness.
Answer: FALSE
Difficulty: 1 Easy
Learning Objective: 03-02 To be able to think about how an
entrepreneurial strategy can first generate and then exploit over time a new
entry.
Accessibility: Keyboard Navigation
3) A new entry can be either offering a new product to a new market
or creating a new organization.
Answer: TRUE
Difficulty: 1 Easy
Learning Objective: 03-01 To understand that the essential
act of entrepreneurship involves new entry.
Accessibility: Keyboard Navigation
4) Newness of a new entry is always an advantage.
Answer: FALSE
Difficulty: 2 Medium
Learning Objective: 03-01 To understand that the essential
act of entrepreneurship involves new entry.
Accessibility: Keyboard Navigation
5) An entrepreneurial strategy is the set of decisions, actions,
and reactions that protect the firm from new entrants.
Answer: FALSE
Difficulty: 1 Easy
Learning Objective: 03-01 To understand that the essential
act of entrepreneurship involves new entry.
Accessibility: Keyboard Navigation
6) The long-run performance of a firm is dependent upon the
ability to generate and exploit numerous new entries.
Answer: TRUE
Difficulty: 2 Medium
Learning Objective: 03-01 To understand that the essential
act of entrepreneurship involves new entry.
Accessibility: Keyboard Navigation
7) In order to be the basis for a firm’s superior performance, a
bundle of resources must be valuable, rare, and imitable.
Answer: FALSE
Difficulty: 2 Medium
Learning Objective: 03-02 To be able to think about how an
entrepreneurial strategy can first generate and then exploit over time a new
entry.
Accessibility: Keyboard Navigation
8) The purpose of a franchise is to protect the owner of a
unique technology from people imitating that technology.
Answer: FALSE
Difficulty: 2 Medium
Learning Objective: 03-02 To be able to think about how an
entrepreneurial strategy can first generate and then exploit over time a new
entry.
Accessibility: Keyboard Navigation
9) Knowledge is the basis of the entrepreneurial resource.
Answer: TRUE
Difficulty: 2 Medium
Learning Objective: 03-03 To understand how resources are
involved in the generation of opportunities.
Accessibility: Keyboard Navigation
10) Experience is idiosyncratic—unique to the life of the individual.
Answer: TRUE
Difficulty: 1 Easy
Learning Objective: 03-03 To understand how resources are
involved in the generation of opportunities.
Accessibility: Keyboard Navigation
11) The knowledge needed to generate innovation cannot be easily
learned from a textbook.
Answer: TRUE
Difficulty: 2 Medium
Learning Objective: 03-03 To understand how resources are
involved in the generation of opportunities.
Accessibility: Keyboard Navigation
12) The entrepreneur’s market knowledge is deeper than the
knowledge that could be gained through market research.
Answer: TRUE
Difficulty: 2 Medium
Learning Objective: 03-03 To understand how resources are
involved in the generation of opportunities.
Accessibility: Keyboard Navigation
13) Technological knowledge refers to the entrepreneur’s
possession of information, technology, know-how, and skills that provide
insight into a market and its customers.
Answer: FALSE
Difficulty: 2 Medium
Learning Objective: 03-03 To understand how resources are
involved in the generation of opportunities.
Accessibility: Keyboard Navigation
14) Market research, such as surveys, has limited effectiveness
because it is often difficult for customers to articulate the underlying
problems they have with a product or service.
Answer: TRUE
Difficulty: 2 Medium
Learning Objective: 03-03 To understand how resources are
involved in the generation of opportunities.
Accessibility: Keyboard Navigation
15) The period of time when the environment is favorable for
entrepreneurs to exploit a particular new entry is called the window of
opportunity.
Answer: TRUE
Difficulty: 1 Easy
Learning Objective: 03-04 To be able to assess the
attractiveness of a new entry opportunity.
Accessibility: Keyboard Navigation
16) The longer the entrepreneur takes to research a new entry,
the less accurate customer demand estimates are.
Answer: FALSE
Difficulty: 2 Medium
Learning Objective: 03-04 To be able to assess the
attractiveness of a new entry opportunity.
Accessibility: Keyboard Navigation
17) When the window of opportunity is open, the environment is
unfavorable for entrepreneurs to exploit a new product or enter a new market
with an existing product.
Answer: FALSE
Difficulty: 2 Medium
Learning Objective: 03-04 To be able to assess the
attractiveness of a new entry opportunity.
Accessibility: Keyboard Navigation
18) An error of omission occurs from the decision not to act of
a new entry opportunity when in hindsight they should have.
Answer: TRUE
Difficulty: 1 Easy
Learning Objective: 03-05 To acknowledge that
entrepreneurship involves making decisions under conditions of uncertainty.
Accessibility: Keyboard Navigation
19) An error of commission occurs from the decision not to act
on a new entry opportunity.
Answer: FALSE
Difficulty: 1 Easy
Learning Objective: 03-05 To acknowledge that
entrepreneurship involves making decisions under conditions of uncertainty.
Accessibility: Keyboard Navigation
20) The assessment of a new entry attractiveness is less about
whether this opportunity “really” exists or not and more about whether the
entrepreneur believes he or she can make it work.
Answer: TRUE
Difficulty: 2 Medium
Learning Objective: 03-05 To acknowledge that entrepreneurship
involves making decisions under conditions of uncertainty.
Accessibility: Keyboard Navigation
21) The decision to exploit or not to exploit a new entry
opportunity depends on whether the entrepreneur has sufficient information, and
on whether the window of opportunity is still open.
Answer: TRUE
Difficulty: 2 Medium
Learning Objective: 03-05 To acknowledge that
entrepreneurship involves making decisions under conditions of uncertainty.
Accessibility: Keyboard Navigation
22) First movers can monitor changes in the market that might be
difficult or impossible to detect for those firms not participating in the
market.
Answer: TRUE
Difficulty: 1 Easy
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
23) If there is a poor fit between its resources and the
external environment, then the firm will not enjoy superior performance.
Answer: TRUE
Difficulty: 2 Medium
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
24) Key success factors are the requirements that any firm must
meet to successfully compete in a particular industry.
Answer:TRUE
Difficulty: 1 Easy
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
25) Emerging industries are industries that have been around for
years but are just starting to experience explosive growth.
Answer: FALSE
Difficulty: 1 Easy
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
26) Environmental changes are highly unlikely in emerging
industries.
Answer: FALSE
Difficulty: 1 Easy
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
27) By overestimating demand, the entrepreneur will suffer the
costs of undercapacity.
Answer: FALSE
Difficulty: 2 Medium
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
28) Entrepreneurs that delay entry have the advantage of more
information about market demand.
Answer: TRUE
Difficulty: 2 Medium
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
29) Technological uncertainty is eliminated by a superior
technology.
Answer: FALSE
Difficulty: 2 Medium
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
30) Adaptations necessary to meet changes in market demand are
difficult because an organization resists change.
Answer: TRUE
Difficulty: 2 Medium
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
31) Customers always embrace change in products and services.
Answer: FALSE
Difficulty: 1 Easy
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
32) To overcome customer uncertainty, the venture should educate
customer through demonstration and documentation on how to use the product.
Answer: TRUE
Difficulty: 2 Medium
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
33) The late mover is able to operate in the industry for a
grace period under conditions of limited competition.
Answer: FALSE
Difficulty: 2 Medium
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
34) Building customers’ switching costs decreases barriers to
entry for other firms.
Answer: FALSE
Difficulty: 1 Easy
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
35) Competition within an industry always has a negative effect
on industry growth.
Answer: FALSE
Difficulty: 2 Medium
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
36) A narrow scope strategy offers a small product range to a
small number of customer groups.
Answer: TRUE
Difficulty: 1 Easy
Learning Objective: 03-07 To understand that risk is
associated with newness, but there are strategies that the entrepreneur can use
to reduce risk.
Accessibility: Keyboard Navigation
37) Using a broad scope strategy helps to reduce the risk of
market uncertainty.
Answer: TRUE
Difficulty: 2 Medium
Learning Objective: 03-07 To understand that risk is
associated with newness, but there are strategies that the entrepreneur can use
to reduce risk.
Accessibility: Keyboard Navigation
38) A narrow scope strategy is better than a broad scope
strategy in an environment high in uncertainty.
Answer: FALSE
Difficulty: 2 Medium
Learning Objective: 03-07 To understand that risk is
associated with newness, but there are strategies that the entrepreneur can use
to reduce risk.
Accessibility: Keyboard Navigation
39) If a company has a superior product, customers will always
be willing to pay a higher price for higher value.
Answer: FALSE
Difficulty: 2 Medium
Learning Objective: 03-07 To understand that risk is
associated with newness, but there are strategies that the entrepreneur can use
to reduce risk.
Accessibility: Keyboard Navigation
40) A narrow scope strategy reduces the risks associated with
competition.
Answer: TRUE
Difficulty: 2 Medium
Learning Objective: 03-07 To understand that risk is
associated with newness, but there are strategies that the entrepreneur can use
to reduce risk.
Accessibility: Keyboard Navigation
41) Imitation of other products increases the risk of downside
loss associated with new entry.
Answer: FALSE
Difficulty: 2 Medium
Learning Objective: 03-07 To understand that risk is
associated with newness, but there are strategies that the entrepreneur can use
to reduce risk.
Accessibility: Keyboard Navigation
42) Franchising is an example of a new entry strategy that
increases the risk of downside loss for the franchisees.
Answer: FALSE
Difficulty: 2 Medium
Learning Objective: 03-07 To understand that risk is
associated with newness, but there are strategies that the entrepreneur can use
to reduce risk.
Accessibility: Keyboard Navigation
43) A “me-too” strategy consists of copying products that
already exist and attempting to build an advantage through minor variations.
Answer: TRUE
Difficulty: 1 Easy
Learning Objective: 03-07 To understand that risk is
associated with newness, but there are strategies that the entrepreneur can use
to reduce risk.
Accessibility: Keyboard Navigation
44) The three major risk reduction strategies discussed in the
text are narrow scope, broad scope and imitation.
Answer: FALSE
Difficulty: 2 Medium
Learning Objective: 03-07 To understand that risk is
associated with newness, but there are strategies that the entrepreneur can use
to reduce risk.
Accessibility: Keyboard Navigation
45) Lack of informal communication systems is one of the assets
of newness.
Answer: FALSE
Difficulty: 2 Medium
Learning Objective: 03-07 To understand that risk is
associated with newness, but there are strategies that the entrepreneur can use
to reduce risk.
Accessibility: Keyboard Navigation
46) A new entry includes all of the following except:
1. A)
offering a new product to a new market
2. B)
offering an established product to an new market
3. C)
creating a new brand name for your company
4. D)
creating a new organization
Answer: C
Difficulty: 1 Easy
Learning Objective: 03-01 To understand that the essential
act of entrepreneurship involves new entry.
Accessibility: Keyboard Navigation
47) The set of decisions, actions, and reactions that first
generate, and then exploit over time, a new entry is:
1. A)
entrepreneurial financing.
2. B)
entrepreneurial strategy.
3. C)
bootstrapping.
4. D)
informal organization.
Answer: B
Difficulty: 1 Easy
Learning Objective: 03-01 To understand that the essential
act of entrepreneurship involves new entry.
Accessibility: Keyboard Navigation
48) Which of the following is not one of the three key stages of an
entrepreneurial strategy?
1. A)
The generation of a new entry opportunity
2. B)
Risk reduction strategies
3. C) A
feedback loop
4. D)
The exploitation of a new entry opportunity
Answer: B
Difficulty: 2 Medium
Learning Objective: 03-01 To understand that the essential
act of entrepreneurship involves new entry.
Accessibility: Keyboard Navigation
49) The basic building blocks to a firm, or the inputs into the
production process, are:
1. A)
competition.
2. B)
strategy.
3. C)
liabilities.
4. D)
resources.
Answer: D
Difficulty: 2 Medium
Learning Objective: 03-02 To be able to think about how an
entrepreneurial strategy can first generate and then exploit over time a new
entry.
Accessibility: Keyboard Navigation
50) To be the basis of a firm’s superior performance over
competitors for an extended period of time, valuable and rare resources need to
be:
1. A)
inimitable.
2. B)
fully utilized.
3. C)
patented.
4. D)
shared.
Answer: A
Difficulty: 2 Medium
Learning Objective: 03-02 To be able to think about how an
entrepreneurial strategy can first generate and then exploit over time a new
entry.
Accessibility: Keyboard Navigation
51) ________ are used to protect the owner of the technology
from people imitating the technology.
1. A)
Franchises
2. B)
Switching costs
3. C)
Patents
4. D)
Distributors
Answer: C
Difficulty: 2 Medium
Learning Objective: 03-02 To be able to think about how an
entrepreneurial strategy can first generate and then exploit over time a new
entry.
Accessibility: Keyboard Navigation
52) Which of the following statements is true?
1. A)
Knowledge is a valuable entrepreneurial resource that is gained through formal
education.
2. B)
Knowledge is easily communicated and common.
3. C)
Knowledge based on experience is unlikely to be learned in a classroom.
4. D)
Research, more than knowledge, leads to the generation of new entries in
markets and technologies.
Answer: C
Difficulty: 2 Medium
Learning Objective: 03-03 To understand how resources are
involved in the generation of opportunities.
Accessibility: Keyboard Navigation
53) ________ knowledge refers to the entrepreneur’s possession
of information, technology, know-how, and skills that provide insight into the
industry and customers.
1. A)
Technological
2. B)
Resource
3. C)
Opportunity
4. D)
Market
Answer: D
Difficulty: 1 Easy
Learning Objective: 03-03 To understand how resources are
involved in the generation of opportunities.
Accessibility: Keyboard Navigation
54) Which is the best way to gain knowledge about a potential
new entry?
1. A)
Marketing research
2. B)
Internet research
3. C)
Entrepreneur’s market experience and knowledge
4. D)
Surveys
Answer: C
Difficulty: 2 Medium
Learning Objective: 03-03 To understand how resources are
involved in the generation of opportunities.
Accessibility: Keyboard Navigation
55) Technological knowledge:
1. A) is
gained through market research.
2. B)
can lead to a new product that is the basis for a new entry.
3. C)
does not help unless the market applicability is obvious.
4. D)
does not help if the market is limited.
Answer: B
Difficulty: 2 Medium
Learning Objective: 03-03 To understand how resources are
involved in the generation of opportunities.
Accessibility: Keyboard Navigation
56) When conducting research on a new entry:
1. A)
the more information the entrepreneur has, the more difficult it is to focus on
the consumer.
2. B)
the entrepreneur must rely upon surveys more that market knowledge.
3. C)
extensive research is expensive in terms of time and money.
4. D)
lesser prior knowledge is advantageous since it minimizes the risk of
entrepreneurial bias.
Answer: C
Difficulty: 2 Medium
Learning Objective: 03-04 To be able to assess the
attractiveness of a new entry opportunity.
Accessibility: Keyboard Navigation
57) The window of opportunity is part of:
1. A)
assessing the attractiveness of a new entry opportunity.
2. B)
creating a resource bundle.
3. C)
choosing an entry strategy.
4. D)
choosing a risk reduction strategy.
Answer: A
Difficulty: 2 Medium
Learning Objective: 03-04 To be able to assess the
attractiveness of a new entry opportunity.
Accessibility: Keyboard Navigation
58) The period of time when the environment is favorable for
entrepreneurs to exploit a particular new entry is the:
1. A)
market research phase.
2. B)
window of opportunity.
3. C)
technology window.
4. D)
narrow-scope strategy.
Answer: B
Difficulty: 1 Easy
Learning Objective: 03-04 To be able to assess the attractiveness
of a new entry opportunity.
Accessibility: Keyboard Navigation
59) The ________ is less about whether an opportunity really
exists and more about whether the entrepreneur believes they can make it work.
1. A)
error of commission
2. B)
window of opportunity
3. C)
error of omission
4. D)
assessment of a new entry’s attractiveness
Answer: D
Difficulty: 1 Easy
Learning Objective: 03-05 To acknowledge that
entrepreneurship involves making decisions under conditions of uncertainty.
Accessibility: Keyboard Navigation
60) An error of omission occurs when an entrepreneur:
1. A)
enters a market but overestimates the customer demand.
2. B)
develops a product for a market that is too narrow.
3. C)
decides not to enter a market that is, in fact, desirable.
4. D)
fails to understand the limitations of a market.
Answer: C
Difficulty: 2 Medium
Learning Objective: 03-05 To acknowledge that
entrepreneurship involves making decisions under conditions of uncertainty.
Accessibility: Keyboard Navigation
61) Regarding entry into a new market, which of the following is
true?
1. A)
First movers gain expertise through participation.
2. B)
First movers are not able to detect changes in the market.
3. C)
First movers suffer a cost disadvantage.
4. D)
First movers face more competitive rivalry.
Answer: A
Difficulty: 1 Easy
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
62) First movers:
1. A)
are not able to gain from moving down the experience curve.
2. B)
are better positioned to satisfy customers.
3. C)
face more competition than late movers.
4. D)
fail to secure important channels.
Answer: B
Difficulty: 1 Easy
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
63) Which of the following is not a reason that first movers are
better positioned to satisfy their customers?
1. A)
They have a chance to select and secure the most attractive segments of the
market
2. B)
They have the chance to position themselves at the center of the market
3. C)
They have less uncertainty over the nature of the market
4. D)
They have a chance to establish their product as the industry standard
Answer: C
Difficulty: 2 Medium
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
64) A disadvantage of being a first mover is:
1. A)
environmental instability.
2. B)
cost disadvantages.
3. C)
long lead time to gain knowledge.
4. D) a
limited market.
Answer: A
Difficulty: 2 Medium
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
65) If there is a good fit between the venture’s bundle of
resources and the external environment:
1. A)
the firm will be rewarded with superior performance.
2. B)
the entrepreneur will be unable to compete in the market segment.
3. C)
environmental variables will be irrelevant.
4. D)
demand uncertainty will be irrelevant.
Answer: A
Difficulty: 2 Medium
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
66) In emerging industries:
1. A)
environmental factors do not affect customer demand.
2. B)
entrepreneurs confront demand certainty.
3. C) environmental
changes are highly likely.
4. D) it
is easier to respond effectively to sudden changes.
Answer: C
Difficulty: 2 Medium
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
67) First movers face:
1. A)
market rigidities.
2. B)
high entry barriers.
3. C)
cost disadvantages.
4. D)
demand uncertainty.
Answer: D
Difficulty: 1 Easy
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
68) Later movers do not face:
1. A)
entrenched competitors.
2. B)
high growth markets.
3. C)
lower market uncertainty.
4. D)
reduced uncertainty over technologies.
Answer: B
Difficulty: 2 Medium
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
69) By delaying entry, late movers:
1. A)
can learn from the actions of first movers without incurring the same costs.
2. B)
have less information about market demand.
3. C)
secure the window of opportunity.
4. D)
can avoid high entry barriers.
Answer: A
Difficulty: 2 Medium
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
70) Technological uncertainty:
1. A) is
a result of uncertainty about customer demand.
2. B)
occurs because an alternative technology could be introduced by competitors.
3. C)
only occurs in emerging markets.
4. D)
can be avoided by early entrants with superior technology.
Answer: B
Difficulty: 2 Medium
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
71) Changes needed to adapt to environmental changes:
1. A)
are easier in established organizations because of inertia.
2. B) can
be avoided by late entry.
3. C)
are more difficult because of the tendency to escalate commitment.
4. D)
don’t affect smaller organizations.
Answer: C
Difficulty: 2 Medium
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
72) The entrepreneurial attributes of persistence and
determination, which are so beneficial when the new venture is on the “right
course,”
1. A)
can make the entrepreneur more suitable to work in volatile markets.
2. B)
can hasten the process of adapting to sudden changes.
3. C)
can aid the entrepreneur in recognizing, and implementing changes.
4. D)
can inhibit the ability of the entrepreneur to detect, and implement, change.
Answer: D
Difficulty: 2 Medium
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
73) By entering a market later,
1. A)
customer uncertainties have already been substantially reduced.
2. B)
the venture can build a reputation as a “founder.”
3. C)
the company can erect barriers to entry and imitation.
4. D)
the player gets to operate only for a grace period.
Answer: A
Difficulty: 2 Medium
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
74) Customer uncertainty can take all of the following
forms except:
1. A)
not understanding how to use the product
2. B)
not knowing whether the product will perform as expected
3. C)
not knowing where to buy the product
4. D)
being uncertainty adverse in general and resistant to change
Answer: C
Difficulty: 2 Medium
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
75) By being first to market a product, the venture:
1. A)
tends to lose customer loyalties to late entrants.
2. B)
loses out to switching costs.
3. C)
secures access to important sources of supply.
4. D)
can sell its products and services at a higher price.
Answer: C
Difficulty: 1 Easy
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
76) The costs that must be borne by customers if they are to
stop purchasing from the current supplier and begin purchasing from another is:
1. A)
customer switching costs.
2. B)
lead time.
3. C)
resource costs.
4. D)
resource bundle errors.
Answer: A
Difficulty: 1 Easy
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
77) Lead time is:
1. A)
the time from production to market delivery
2. B)
the time in which the first mover operates in the market under conditions of
limited competition
3. C)
the time it takes for an entrepreneur to go from the concept stage to the
delivery stage
4. D)
the time between product introduction and customer acceptance
Answer: B
Difficulty: 1 Easy
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
78) Barriers to entry include all of the following except:
1. A)
patents
2. B)
switching costs
3. C)
environmental instability
4. D)
building customer loyalties
Answer: C
Difficulty: 2 Medium
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
79) Frequent flier miles would be an example of which barrier to
entry?
1. A)
Building customer loyalties
2. B)
Securing access to supply of key resources
3. C)
Creating product uniqueness
4. D)
Building in switching costs
Answer: D
Difficulty: 2 Medium
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
Accessibility: Keyboard Navigation
80) ________ refers to the probability, and magnitude, of
downside loss.
1. A)
Reward
2. B)
Risk
3. C)
Liability of newness
4. D)
Technology error
Answer: B
Difficulty: 1 Easy
Learning Objective: 03-07 To understand that risk is
associated with newness, but there are strategies that the entrepreneur can use
to reduce risk.
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81) Offering a small product range to a small number of customer
groups is:
1. A) a
narrow-scope strategy.
2. B) an
imitation strategy.
3. C) a
broad-scope strategy.
4. D) a
way of reducing market uncertainties.
Answer: A
Difficulty: 2 Medium
Learning Objective: 03-07 To understand that risk is
associated with newness, but there are strategies that the entrepreneur can use
to reduce risk.
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82) A narrow-scope market strategy:
1. A)
does not provide the entrepreneur an opportunity to build up specialized
knowledge and expertise.
2. B)
provides substantial protection against competitors.
3. C) is
like putting all your eggs in one basket.
4. D)
can be thought of as taking a “portfolio” approach to dealing with
uncertainties.
Answer: C
Difficulty: 2 Medium
Learning Objective: 03-07 To understand that risk is
associated with newness, but there are strategies that the entrepreneur can use
to reduce risk.
Accessibility: Keyboard Navigation
83) A broad-scope market strategy:
1. A)
focuses on producing customized products.
2. B)
provides substantial protection against competitors.
3. C) is
used to reduce market uncertainty.
4. D) is
based primarily on product quality.
Answer: C
Difficulty: 2 Medium
Learning Objective: 03-07 To understand that risk is
associated with newness, but there are strategies that the entrepreneur can use
to reduce risk.
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84) A broad-scope strategy:
1. A) is
vulnerable to the risk that market demand does not materialize as expected
and/or changes over time.
2. B)
opens the firm up to many different “fronts” of competition.
3. C)
focuses the firm on producing customized products, localized business
operations, and high levels of craftsmanship.
4. D)
offers a way of reducing some competition-related risks.
Answer: B
Difficulty: 2 Medium
Learning Objective: 03-07 To understand that risk is
associated with newness, but there are strategies that the entrepreneur can use
to reduce risk.
Accessibility: Keyboard Navigation
85) Imitation strategies:
1. A)
require expensive and extensive research.
2. B) are
rare and inimitable.
3. C)
does not provide organizational legitimacy.
4. D)
can enhance a firm’s performance.
Answer: D
Difficulty: 2 Medium
Learning Objective: 03-07 To understand that risk is
associated with newness, but there are strategies that the entrepreneur can use
to reduce risk.
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86) A ________ strategy that copies products that already exist
and attempts to build an advantage through minor variations.
1. A)
technological
2. B)
narrow scope
3. C)
me-too
4. D)
broad scope
Answer: C
Difficulty: 1 Easy
Learning Objective: 03-07 To understand that risk is
associated with newness, but there are strategies that the entrepreneur can use
to reduce risk.
Accessibility: Keyboard Navigation
87) Which of the following is a liability of newness?
1. A)
Costs associated with learning new tasks are high.
2. B)
Lack of established routines and processes give the venture a new slate.
3. C)
Communication in informal systems is increased.
4. D)
Market for potential consumers is limited.
Answer: A
Difficulty: 2 Medium
Learning Objective: 03-07 To understand that risk is
associated with newness, but there are strategies that the entrepreneur can use
to reduce risk.
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88) Franchising:
1. A) is
the only imitation strategy discussed in the text.
2. B)
reduces risk of downside loss.
3. C) is
the same as the me-too strategy.
4. D)
reduces the amount of competition an entrepreneur will face.
Answer: B
Difficulty: 2 Medium
Learning Objective: 03-07 To understand that risk is
associated with newness, but there are strategies that the entrepreneur can use
to reduce risk.
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89) Identify and briefly describe the major stages of
entrepreneurial strategy.
Answer:Three major stages:
Stage 1 New entry generation—The generation of a
new entry is the result of a combination of knowledge and other
resources into a bundle that its creators hope will be valuable,
rare, and difficult for others to imitate. Depending on how in-depth the
instructor wants the answer items like market and technological knowledge,
window of opportunity and error of omission/commission may be
required/discussed.
Stage 2 New entry exploitation—comprised
of choosing an entry strategy, a risk reduction strategy. Depending on how
in-depth the instruction wants the answer items like first mover
advantages/disadvantages, demand and technological uncertainty, adaptation,
lead time, and narrow/broad scope strategies may be discussed.
Stage 3 Feedback loop of resources—a
brief description is appropriate since not much time is spent on this stage.
Answer may include items from the following excerpt from the textbook: “We
should not underestimate the importance of the feedback loop of stage 3 because
an entrepreneur cannot rely on the generation and exploitation of only one new
entry; rather, long-run performance is dependent upon the ability to generate
and exploit numerous new entries. If the firm does rely on only one new entry,
then as the life cycle for the product enters maturity and declines, so goes
the life cycle of the organization.”
Difficulty: 2 Medium
Learning Objective: 03-02 To be able to think about how an
entrepreneurial strategy can first generate and then exploit over time a new
entry.
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90) Explain what constitutes a new entry.
Answer:New
entry refers to (1) offering a new product to an established
or new market, (2) offering an established product to a new market, or (3)
creating a new organization (regardless of whether the product or the market is
new to competitors or customers).
Difficulty: 1 Easy
Learning Objective: 03-01 To understand that the essential
act of entrepreneurship involves new entry.
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91) Explain the difference between errors of omission and
commission.
Answer: An error
of commission occurs from the decision to pursue this new
entry opportunity, only to find out later that the entrepreneur had
overestimated his or her ability to create customer demand and/or to protect
the technology from imitation by competitors. The costs to the entrepreneur
were derived from acting on the perceived opportunity.
An error
of omissionoccurs from the decision not to act on the new entry
opportunity, only to find out later that the entrepreneur had underestimated
his or her ability to create customer demand and/or to protect the technology
from imitation by competitors. In this case, the entrepreneur must live with
the knowledge that he let an attractive opportunity slip through his fingers.
Difficulty: 2 Medium
Learning Objective: 03-05 To acknowledge that
entrepreneurship involves making decisions under conditions of uncertainty.
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92) List the five main first-mover advantages and identify the
three main disadvantages of being a first-mover.
Answer: Advantages:
Cost advantages
Less competition
Secure important channels
Prime position for customers
Expertise from participation
Disadvantages:
Environmental instability
Customer uncertainty
Short lead time
Difficulty: 2 Medium
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
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93) When considering whether to be first to enter with a new
product and/or into a new market, entrepreneurs must assess whether the
first-mover advantages outweigh the first-mover disadvantages. Identify the
three influences such an assessment depends on and briefly describe each one.
Answer: Such an assessment depends on (1) the stability of
the environment surrounding the entry, (2) the ability of the entrepreneur to
educate customers, and (3) the ability of the entrepreneur to erect barriers to
entry and imitation to extend the firm’s lead time. A good fit between a firm’s
bundle of resources and the external environment results in superior
performance. Entrepreneurs use key success factors to obtain a good fit but
environmental changes are highly likely in emerging industries. Environmental
stability includes demand uncertainty, technological uncertainty, and
adaptation.
Offering a superior product is not sufficient to enable a first
mover to make sales; the entrepreneur must also reduce customer uncertainty. To
do this, the entrepreneur can offer informational advertising or through
demonstration and documentation on how to use the product.
Lead time can be extended if the first mover can erect barriers
to entry. Important barriers to entry are derived from relationships with key
stakeholders, which may dissuade entry by (potential) competitors. This can be
done by: building customer loyalties, building switching costs, protecting
product uniqueness, and securing access to important sources of supply and
distribution.
Difficulty: 2 Medium
Learning Objective: 03-06 To be able to assess the extent
of first-mover advantages and weigh them against first-mover disadvantages.
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94) The ability to obtain, and then recombine, resources into a
bundle represents an important entrepreneurial resource. Knowledge is the basis
of this entrepreneurial resource. Briefly explain knowledge in general as well
as market and technological knowledge.
Answer: Knowledge is built up over time through
experience, and it resides in the mind of the entrepreneur and in the
collective mind of management and employees. This sort of knowledge is unlikely
to be learned in a textbook or in a classroom. Knowledge that is particularly
relevant to the generation of new entries is that which is related to the
market and technology.
Market knowledge refers to the entrepreneur’s possession of
information, technology, know-how, and skills that provide insight into a
market and its customers. This knowledge is deeper than the knowledge that
could be gained through market research.
Technological knowledge might lead to a technology that is the
basis for a new entry, even though its market applicability is unobvious. This
knowledge has led to technological advancement that in many ways has created
new markets rather than generating a technology to satisfy an unmet market
need.
Difficulty: 2 Medium
Learning Objective: 03-03 To understand how resources are
involved in the generation of opportunities.
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95) Identify and describe the three major risk reduction
strategies.
Answer:
1. Narrow
scope—A narrow-scope strategy offers a small product range to a small
number of customer groups to satisfy a particular need. The narrow scope
can reduce the risk that the firm will face competition with larger,
more established firms in a number of ways. A narrow-scope strategy
focuses the firm on producing customized products, localized business operations,
and high levels of product quality. By focusing on a specific group of
customers, the entrepreneur can build up specialized expertise and knowledge
that provide an advantage over companies that are competing more broadly. The
high end of the market typically represents a highly profitable niche.
1. Broad
scope—broad-scope strategy can be thought of as taking a “portfolio”
approach to dealing with uncertainties about the attractiveness of
different market segments. By offering a range of products across many
different market segments, the entrepreneur can gain an understanding of the
whole market by determining which products are the most profitable.
Unsuccessful products (and market segments) can then be dropped and resources
concentrated on those product markets that show the greatest promise. In
essence, the entrepreneur can cope with market uncertainty by using a
broad-scope strategy to learn about the market through a process of trial and
error.
1. Imitation
strategies—Imitation is another strategy for minimizing the risk of
downside loss associated with new entry. Imitation involves copying the
practices of other firms, whether those other firms are in the industry being
entered or from related industries. Entrepreneurs may simply find it easier to
imitate the practices of a successful firm than to go through the process of a
systematic and expensive search that still requires a decision based on
imperfect information. In essence, imitation represents a substitute for
individual learning. Imitating some of the practices of established successful
firms can help the entrepreneur develop the skills necessary to be successful
in the industry, rather than attempting to work out which skills are required
and develop these skills from scratch. Imitation also provides organizational
legitimacy. If the entrepreneur acts like a well-established firm, it is likely
to be perceived by customers as well established. Imitation is a means of
gaining status and prestige. Customers feel more comfortable doing business with
firms that they perceive to be established and prestigious.
Difficulty: 2 Medium
Learning Objective: 03-07 To understand that risk is
associated with newness, but there are strategies that the entrepreneur can use
to reduce risk.
Accessibility: Keyboard Navigation
96) When assessing whether a new product and/or new market are
sufficiently attractive to be worth exploiting and developing, an entrepreneur
partly depends on the level of information available on a new entry. Why is
prior knowledge important and what are the limits of an information search?
Also, briefly define a window of opportunity.
Answer: More prior knowledge means that the entrepreneur
starts from a position of less ignorance about the assessment task at hand.
Less information needs to be collected to reach a threshold where the
entrepreneur feels comfortable making a decision to exploit or not to exploit.
Knowledge can be increased by searching for information and the search is
streamlined by prior knowledge. Costs associated with searching for additional
information include both money and time.
The window of opportunity is the period of time when the
environment is favorable for entrepreneurs to exploit a particular new entry.
When the window is open, the environment is favorable to exploit a particular
new product or to enter a new market. Once the window of opportunity is closed,
the environment for exploitation is unfavorable. While more information is
desirable, the time spent collecting additional information increases the
likelihood that the window of opportunity will close.
Difficulty: 2 Medium
Learning Objective: 03-04 To be able to assess the
attractiveness of a new entry opportunity.
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97) Explain the three major causes of “liabilities of newness.”
Answer:
- New
organizations face costs in learning new tasks. It may take some time and
training to customize employees’ skills to the new tasks they are asked to
perform.
- As
people are assigned to the roles of the new organization, there will be
some overlap or gaps in responsibilities. This will often cause conflict
until the boundaries around particular roles are more formally set (once
management has gained sufficient knowledge to do so) and/or until they
have been informally negotiated by the parties to the conflict.
- Communication
within the organization occurs through both formal and informal channels.
A new organization has not yet had the opportunity to develop informal
structures, such as friendships and organizational culture. It takes time
for a new firm to establish these informal structures.
Difficulty: 2 Medium
Learning Objective: 03-07 To understand that risk is
associated with newness, but there are strategies that the entrepreneur can use
to reduce risk.
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Entrepreneurship, 11e (Hisrich)
Chapter 5 Identifying and Analyzing Domestic and
International Opportunities
1) The key to successful entrepreneurship is to develop an idea
that has a large, reachable market.
Answer: TRUE
Difficulty: 2 Medium
Learning Objective: 05-02 To be able to create an
opportunity assessment plan.
Accessibility: Keyboard Navigation
2) An opportunity assessment plan is basically the same thing as
a business plan.
Answer: FALSE
Difficulty: 1 Easy
Learning Objective: 05-02 To be able to create an
opportunity assessment plan.
Accessibility: Keyboard Navigation
3) SCORE is a for-profit organization that provides online and
in-person assistance in about 100 locations throughout the United States.
Answer: FALSE
Difficulty: 2 Medium
Learning Objective: 05-01 To understand how to identify
viable domestic or international opportunities
Accessibility: Keyboard Navigation
4) An opportunity assessment plan has four sections—two major
sections and two minor sections.
Answer: TRUE
Difficulty: 1 Easy
Learning Objective: 05-02 To be able to create an
opportunity assessment plan.
Accessibility: Keyboard Navigation
5) Gartner provides information on technology markets.
Answer: TRUE
Difficulty: 2 Medium
Learning Objective: 05-01 To understand how to identify
viable domestic or international opportunities
Accessibility: Keyboard Navigation
6) The Small Business Association provides Business Development
Centers but also has a Women’s Business Center and a Minority Business Center.
Answer: TRUE
Difficulty: 2 Medium
Learning Objective: 05-01 To understand how to identify
viable domestic or international opportunities
Accessibility: Keyboard Navigation
7) The Euromonitor provides very industry-specific information
on companies in the European Union.
Answer: FALSE
Difficulty: 2 Medium
Learning Objective: 05-01 To understand how to identify
viable domestic or international opportunities
Accessibility: Keyboard Navigation
8) Useful government sources of information include Business
Source Complete and Mergent.
Answer: FALSE
Difficulty: 2 Medium
Learning Objective: 05-01 To understand how to identify
viable domestic or international opportunities
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